Date of Last Revision: August 2, 2010
When you visit Pro:Direct Inc’s Website you provide us with personal information you knowingly disclose to us and Website interaction information collected by us. We request information from you (which may include name, address, telephone number, email address, city location, zip code, gender and when necessary, credit card information) when you register for the Website, make purchases, request a catalog, request to receive communications, or participate in a promotion or other Website feature.
In order to better understand your preferences and better serve you, we may combine information you give us online with other information from Pro:Direct Inc sources, transactions and communications. This may include data from the Website, Pro:Direct Inc stores, direct mail, events, or online marketing. We may also combine that information with data that is publicly available and data that we receive from other reputable sources. We collect information about gift recipients to fulfill the gift purchase, respond to customer service inquiries and for analysis purposes only.
Like many websites, we gather information about how visitors use our Website. For more information, see the "Cookies and Pixel Tags" section below.
If you choose to use our invitation tools to invite friends to our Website, we will ask you for information needed to send the invitation, such as your friends' email addresses, your email address, your Facebook account or other contact lists (e.g., Gmail, Twitter, Hotmail, and Yahoo). We will then invite your friends in your name to join the Website. Pro:Direct Inc stores certain information to send invitations and reminders and to track the success of our referral program.
We may use the information we collect to:
- Operate, provide, improve and maintain the Website
- Send you administrative messages and information about Pro:Direct Inc in which we believe you may be interested
- Customize and/or personalize your communications and shopping experience
- Better respond to your customer service inquiries
- Communicate with you about your purchase, account information or customer service needs
- Communicate with you about our products and events, and for other promotional purposes
- Improve our business
- Administer contests, promotions, surveys or other Website features
If you have purchased a product from Pro:Direct Inc and have not previously registered on the Website as of 1st August 2010, we will automatically add you to our direct mail (including catalog) list.
Sharing Information for Pro:Direct Inc Business
For the purpose of operating our business, we may transfer information between Pro:Direct Inc and our preferred service providers who use that information only to conduct Pro:Direct Inc business. For example, they may handle Pro:Direct Inc’s credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management. We may also share your information to administer a Website feature (e.g. music download or race registration) and in that case will notify you before you give your information. We provide our preferred service providers with the information they need to perform their services and work with them to protect your information.
We may provide your information to Pro-Direct Sport Ltd. wholly-owned companies and affiliates, which may be outside the U.S.
Sharing Information with the Website Community
By becoming a member of the Website, you agree to share a basic amount of information with the rest of the community, including your username, city location, profile picture and certain other basic information. In order to participate in all of the additional Website features and community and sharing activities, you will have to change your privacy setting to share more information, including all your User Generated Content, your profile page and all your activity on the Website.
You may change your profile information and privacy settings or deactivate your account by logging into your account and accessing "Account Settings." Pro:Direct Inc is not responsible for the actions of other users or the circumvention of any privacy settings or security measures on the Website. You post User Generated Content at your own risk. Therefore, please be mindful of what you post, because it may become publicly available on the Website or otherwise. Even after account deactivation, copies of your User Generated Content previously posted may still be viewable in activity fees, in other areas on the Website, on social platforms, in cached and archived pages or if other users have stored your User Generated Content. After account deactivation, Pro:Direct Inc may keep information and content in our backup files and archives.
Protecting Your Information
We use a variety of security measures, including encryption and authentication tools to maintain the safety of your personal information. When you place orders or access your personal information, we offer the use of a secure server. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be accessed only as stated above. Regardless of these efforts, Pro:Direct Inc cannot guarantee 100% the security or confidentiality of the information you provide to us. We do not assume any liability to third parties whose information you include on the Website, or which you post in any User Generated Content. To help maintain the security of your Pro:Direct Inc account, please keep your password secure.
Pro:Direct Inc receives and records information from your browser when you use the Website and may use a variety of methods, such as cookies and pixel tags to collect this information. A cookie is a small removable data file that is stored by your web browser on you computer. Cookies allow you to place an order on our Website and allow us to enhance and personalize your online experience.
- Remember the items in your shopping cart
- Recognize you when you return to our Website
- Store your username or login email (but not your password) to make it easier to login
- Confirm that users are logged in
- Analyze visitor behavior
You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. If you turn cookies off, you won’t have access to many features that make your Website experience more efficient and some of our services will not function properly.
Unsubscribing, Removing or Modifying Your Information
Even if you remove your User Generated Content or terminate your Pro:Direct Inc account, copies of your User Generated Content may still be viewable in areas displayed outside your profile, in activity feeds, in other areas on the Website, on social platforms, in cached and archived pages or if other users have stored your User Generated Content.
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from Pro:Direct Inc or would like to update or change your personal information or preferences, follow the instructions below. However, Pro:Direct Inc may send you service-related announcements from time to time through the general operation of the Website or by email.
Registration Information, Email and Other Subscriptions
To modify or delete the information you have provided during registration, please login and update your profile. To unsubscribe from an email, please follow the instructions in any email you receive. You can also send a request. Be sure to include your first and last name and account email address in the “message” box.
Direct Mail (Includes Catalogs)
If you would like your name and address removed from Pro:Direct Inc direct mailing list or if you would like to update your mailing information you can email us a request. Be sure to include your first and last name and mailing address in the “message” box.
Communications in Progress/Sales and Service Information
Please note, if you have unsubscribed from any Pro:Direct Inc communications, due to production schedules, you may receive communications already in production. Also, if you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.
We do not knowingly collect or solicit personal information from children under 13.