Date of Last Revision: 12th May 2011
Important Notice for Amateur Athletes
You are responsible for ensuring that your use of or participation in the activities of this Website does not affect your eligibility as an amateur athlete. Please check with your amateur athletic association for the rules that apply to you. Pro:Direct INC IS NOT RESPONSIBLE OR LIABLE FOR YOUR USE OF THE WEBSITE RESULTING IN YOUR INELIGIBILITY AS AN AMATEUR ATHLETE.
All intellectual property on the Website (except for User Generated Content) is owned by Pro:Direct Inc or its licensors, which includes materials protected by copyright, trademark, or patent laws. All trademarks, service marks and trade names are trademarks or registered trademarks of Pro:Direct Inc. All content on the Website (except for User Generated Content), including but not limited to text, software, scripts, code, designs, graphics, photos, sounds, music, videos, applications, interactive features and all other content ("Content") is a collective work under the United States and other copyright laws and is the proprietary property of Pro:Direct Inc; All rights reserved.]
Website Use Restrictions
All orders placed through the Website are subject to Pro:Direct Inc acceptance. This means that Pro:Direct Inc may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. If your credit card has already been charged for an order that is later cancelled, Pro:Direct Inc will issue you a refund.
Our FAQ section explains how to order and pay for products, it also address any questions you might have about delivery of your product(s) and your right to cancel and return product(s).
Pro:Direct Inc reserves the right to decline orders for bulk or high value purchases and to change price and availability information without notice.
When placing an order with us, providing your order is successful and had been confirmed, Pro Direct Sport Inc reserve the right to take payment at the point of confirmation.
Some orders may go into our security check due to increased anti credit card Fraud Procedures. This is a automated response from Pro Direct Sport Inc systems when it detects multiple orders within a short space of time. You need allow at least 24 hours for Pro Direct Sport Inc employees to make a decision on whether to progress or decline your order. Pro Direct Sport Inc are not liable for any costs incurred by you from your bank or any other company due to you using our website(s), services or mobile versions.
Please note that any promotions/offers on the website cannot be used in conjunction with any other discounts. Promotions/offers on one of the Pro:Direct Inc websites will only usually apply to that particular website and not the whole family of Pro:Direct websites.
Pro:Direct Inc reserves the right to take funds for your transaction at the point of ordering, even if it is a Pre Order item or a Back Order Item this still applies. The reason is to ensure that stock is allocated against your order. If your Pre Order item, for some reason, has not come in or the manufacturer has decided to to send this item to us, we will refund the order back to you. Pro Direct Sport has no control over and does not accept responsibility for the length of time for funds to be released back to your account.
By submitting your payment details to Pro Direct Sport Inc you accept that we will take the funds at the time of sale, Pro Direct Sport Inc will not accept liability for any charges applied by your card provider relating to the transaction.
Pro Direct Sport reserves the right to alter the positioning of the personalisation depending on the size and type of the football cleat
If you choose an item that you wish to have personalised, please note that this will delay your shipping date by three days. This is due to the time taken for your item(s) to be personalised.
Pro:Direct Inc regret that once an order containing Personalised items has been validated it cannot be changed or cancelled.
All Personalised Items can not be returned unless deemed to have a genuine fault of manufacture.
All goods supplied by Pro:Direct Soccer Inc are from official sources and are covered by the normal manufacturers warranty. You can return any item within 28 days of receipt for a refund or to exchange it for a different size of the same item returned. If the item you receive is not right, whatever the reason (excluding personalized items - unless they have a faulty of the manufacturer), return it to us within 28 days and we will promptly refund your money or exchange it for a different size.
Unfortunately we cannot accept a returned item that has been personalized unless it is a fault of the manufacturer. This does not affect your statutory rights.
In all cases, the items returned must be in their original condition, which includes any packaging. For example, shoes are to be returned along with the original shoe box. All goods will be inspected on return. The goods are your responsibility until they reach our Warehouse. Please ensure you package your return to prevent any damage to the items or boxes.
We will refund the monetary value of the goods returned to us, at the price you purchased them. All refunds will be for merchandise only, we cannot refund shipping costs unless the item was sent in error.
If we sent you the wrong item in error, we will, of course, pay the shipping costs (FedEx integrated FoC label) for a replacement to be sent out once we receive the original item back. We ship all exchange orders back to you for free of charge (Priority Mail or ground service)
We cannot accept COD's or packages marked ""Bill Recipient"" and please keep the receipt or tracking number of your returned package in the event it is delayed or lost in transit. All refunds will be for merchandise only, we cannot refund shipping costs unless the item was sent in error.
Customers residing outside of the US who order from our US website to a forwarding address please note that, should there be an issue with your order, we will only refund return costs up to a maximum of $15. For example, since we do not ship to China, we will not be liable for customers incurring charges for returns from countries further afield simply because it was ordered from the US website.
Safeguard Your Username/Password
You are responsible for any actions that take place while using your Pro:Direct Inc account. Keep your username/password secure and do not allow anyone else to use your username/password to access the Website. You agree to notify Pro:Direct Inc immediately of any unauthorized use of your Pro:Direct Inc account. Pro:Direct Inc is not responsible for any loss that results from the unauthorized use of your username/password, with or without your knowledge.
Complaints and Comments
If you have any complaints or comments about our website(s) or any of the products supplied to you, please contact Pro:Direct by emailing firstname.lastname@example.org or through the comments section on the website.
In situations where Pro:Direct Inc gives you the option to subscribe to its email service which will update you with news or information which it considers to be of interest to you, your use of the content received through the email service will be subject to these Terms and Conditions.
User Generated Content
"User Generated Content" is communications, materials, information, opinions, photos, profiles, messages, notes, website links, text information, music, videos, designs, graphics, sounds, and any other content that you and/or other Website users publish, display, upload, disclose, transmit, store, share or otherwise make available ("post") on or through the Website, except to the extent the content is owned by Pro:Direct Inc.
The Website may contain services and features that are available to certain mobile phones. Your carrier’s normal rates and fees apply. If Pro:Direct Inc charges you for a mobile service, you will first be notified and asked to accept any charges. Not all mobile services will work with all carriers or devices. You should check the rates and services offered by your carrier. By using Pro:Direct Inc mobile services, you agree that we may communicate with you by electronic means to your mobile device and that certain information about your use if these services may be shared with us. If you change or deactivate your mobile phone number, you must promptly update your account information to ensure that we don’t send your messages to a different person.
Pro:Direct Inc allows you the option to publish about the actions you take on Pro:Direct Inc Website to Facebook, Twitter and other social platforms. Pro:Direct Inc does not control which information gets disseminated on participating social platforms. You agree to allow Pro:Direct Inc to check your Pro:Direct Inc cookies when you are visiting participating social platforms, and allow Pro:Direct Inc to receive information about your use of those social platforms. You can deactivate this publishing feature on your profile page.
User Interaction Disclaimer
You are solely responsible for your interactions with other Website users, whether online or offline in person. Pro:Direct Inc is not responsible or liable for any loss or damage resulting from any interaction with other Website users or persons you meet through the Website. You agree to take reasonable precautions in all interactions with other users on the Website, whether online or offline, and conduct any necessary investigation before meeting another person. In addition, you agree to review Pro:Direct Inc Privacy Safety Tips prior to using this Website. Pro:Direct Inc is under no obligation to become involved with any user dispute, but may do so at its own discretion.
Pro:Direct Inc is not responsible or liable for any User Generated Content or other Content posted on the Website or for any offensive, unlawful or objectionable content you may encounter on or through the Website. The Website, User Generated Content, Content, and the materials and products on this Website are provided “AS IS” and without warranties of any kind. To the fullest extent permitted by law, Pro:Direct Inc disclaims all warranties, express or implied, including, but not limited to, implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Pro:Direct Inc cannot guarantee and does not promise any specific results from use of the Website. Pro:Direct Inc does not represent or warrant that the Website will be uninterrupted or error-free, that any defects will be corrected, or that this Website or the server that makes the Website available are free of viruses or anything else harmful. To the fullest extent permitted by law, Pro:Direct Inc does not make any warranties or representations regarding the use of the materials or Content in the Website in terms of their correctness, accuracy, adequacy, usefulness, reliability or otherwise. You understand and agree that you download or otherwise obtain Content (including any mobile client) at your own risk, and that you will be solely responsible for your use and any damage to your mobile device or computer system, loss of data or other harm of any kind that may result. Pro:Direct Inc reserves the right to change any and all Content and other items used or contained in the Website at any time without notice. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Pro:Direct INC SHALL NOT BE LIABLE FOR ANY DIRECT, SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING FOR ANY LOST PROFITS OR LOST DATA, THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THIS WEBSITE OR THE PERFORMANCE OF THE PRODUCTS PURCHASED THROUGH THE WEBSITE OR THE CONDUCT OF OTHER WEBSITE USERS (WHETHER ONLINE OR OFFLINE) OR ATTENDANCE AT A Pro:Direct INC EVENT OR ANY USER GENERATED CONTENT, EVEN IF Pro:Direct INC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE WEBSITE. YOUR ONLY REMEDY AGAINST Pro:Direct INC FOR USE OF THE WEBSITE OR ANY CONTENT IS TO STOP USING THE WEBSITE. THAT SAID, IF PRODIRECT SPORT INC IS FOUND TO BE LIABLE TO YOU FOR ANY DAMAGE OR LOSS WHICH IS IN ANY WAY CONNECTED WITH YOUR USE OF THIS WEBSITE OR ANY CONTENT, Pro:Direct INC’S LIABILITY SHALL NOT EXCEED US$100. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Pro:Direct Inc shall not be liable for any failure to perform its obligations where such failure is as a result of Acts of Nature (including storm, fire, flood, earthquake) or any cause affecting the performance by Pro:Direct Inc of its obligations arising from or attributable to acts, events, omissions or accidents beyond the reasonable control of Pro:Direct Inc and in particular, but not by way of limitation, shall include strikes, lock-outs, other industrial action, actual or threatened terrorist action, civil commotion, riot, crowd disorder, invasion, war, threat or preparation for war, technical or power failure, software, hardware or telecommunication or other network failures, interruptions, disruptions or malfunctions, explosions, subsidence, structural damage, epidemic or any legislation, regulation, rule or ruling of government, court or any competent authority.